Support

Sign-in and app help

Choose your club and use the phone number associated with your membership. If your membership or phone number needs updating, contact your club.

When reporting an app problem, include your device model, Android or iOS version, app version, and the steps that led to the problem. Do not send your PIN, password, verification codes, or payment information.

Request account and data deletion

You can request deletion without installing or signing in to Fringe.

1. Email privacy@fringe.club with the subject Fringe account deletion request.
2. Provide your name, club name, and the phone number or email associated with your account so we can locate it. If you belong to multiple clubs, tell us whether the request covers one membership or all of your Fringe memberships.
3. We may need to verify your identity and clarify the scope before processing the request. Never include your PIN, password, or verification codes.

If you can sign in, you can also open Profile → Settings → Delete Account. This action applies to the selected club membership. Use the email route for a request covering other memberships or associated data.

The in-app flow removes the selected membership's profile details, profile photo, device sessions, and related temporary data, and anonymizes references in historical booking and scoring records. Shared identity information may remain where it is needed for another active membership or administrator account.

Some records may be retained to support club operations, security, or legal obligations. See the privacy policy for retention information, or ask about particular data in your deletion request.