Privacy Policy

FringeWorks, Inc. ("Fringe," "we," "us," or "our") provides software and mobile applications used by private clubs and their members to manage reservations, events, scores, notifications, and related club experiences.

This Privacy Policy applies to the Fringe mobile application, websites, and related services (collectively, the "Services").

1. Scope and Club Relationship

In many cases, the club with which you are affiliated is our customer, and Fringe provides software and related services to that club and its authorized members, staff, and administrators.

Because clubs use Fringe to manage club operations, Fringe and your club may each have responsibilities for different aspects of your information. Clubs may control certain membership, reservation, event, and account records maintained through the Services.

2. Information We Collect

We may collect the following categories of information:

• Full name, email address, phone number, mailing address, and date of birth
• Club membership details and other club-related profile information
• Profile photo and handicap-related information
• Reservation, booking, event, participation, and attendance records
• Scores, rounds, gameplay content, standings, and related history
• Pool or points-game participation records
• Questions, optional voice recordings, and related context you submit to the Ask Fringe assistant
• Notification preferences and support communications

Some of this information may be entered directly by you, and some may be provided by your club or its administrators.

Ask Fringe assistant. When enabled by your club, Ask Fringe uses your authenticated member and club context to answer questions and help with supported club actions. Typed questions and temporary conversation context are processed by our artificial-intelligence service provider. If you choose push-to-talk, the recording is uploaded for transcription and discarded by Fringe after transcription. Fringe does not retain assistant audio or maintain a permanent assistant chat transcript.

3. Authentication and Device Information

To support sign-in, account security, and device management, we may collect and process:

• Phone number for one-time passcode authentication
• Account and member identifiers
• Device identifiers and device-session records
• Push notification token(s)
• Locally stored PIN and biometric-enrollment status on your device

Biometric data used for device sign-in is handled locally on your device through your device operating system. Fringe does not receive or store your raw biometric data.

4. How We Use Information

We use information to:

• Create and manage accounts
• Authenticate users and secure access
• Provide reservations, events, scoring, and club-management features
• Provide Ask Fringe answers, rules and club-document retrieval, and user-confirmed supported actions
• Personalize the user experience within the Services
• Send transactional notifications and reminders
• Support device and session management
• Provide customer or technical support
• Maintain service integrity, security, and fraud prevention
• Comply with legal obligations and enforce our agreements
• Maintain, troubleshoot, and improve the Services

5. How We Share Information

We do not sell personal information.

We may share information in the following circumstances:

• With your club and club administrators: because Fringe is used to operate club experiences, your information may be visible to your club and its authorized staff or administrators as needed to provide club services.
• With service providers: we share information with vendors who help us operate the Services, such as Twilio for authentication and invite-related SMS messaging, OpenAI for Ask Fringe language, transcription, and document-retrieval processing, and push-notification providers to deliver app notifications.
• For legal, security, and business reasons: we may disclose information if reasonably necessary to comply with law, respond to legal process, protect rights or safety, investigate misuse, or support a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

6. Data We Do Not Intentionally Collect for Consumer Use Cases

Based on the current version of the Services, Fringe does not intentionally collect:

• Precise GPS location
• Advertising identifiers for ad tracking
• Payment card or other financial account information
• Behavioral advertising analytics SDK telemetry

7. Data Retention

We retain information for as long as reasonably necessary to provide the Services, support club operations, comply with legal obligations, resolve disputes, and enforce our agreements.

In general:

• Account and profile information is retained while an account remains active and as needed to support the Services for clubs and members.
• Temporary operational data, such as certain booking holds and session records, may expire automatically or be deleted when no longer needed.
• Ask Fringe conversation context expires after 30 minutes. Confirmed-action audit records, which exclude prompts, responses, transcripts, and audio, are retained for up to 90 days for security and operational integrity.
• Booking, reservation, scoring, event, and similar historical records may be retained for the life of the account to support club operations, auditing, dispute resolution, and record integrity.

When you delete your account through the in-app deletion flow:

• Personal data associated with your member profile is removed, deleted, or de-identified
• Certain device, notification, and related preference records are deleted
• Historical booking, scoring, and similar records may be retained only in anonymized or de-identified form to preserve operational and historical integrity

Backup and disaster-recovery copies may persist for a limited period after deletion.

8. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

• Access certain personal information
• Correct or update certain information
• Delete your account and request deletion of personal information
• Manage certain privacy and notification preferences

Within the Fringe app, users may be able to:

• Update certain profile fields
• Control visibility of phone, email, and address sharing
• Manage notification preferences
• Decline or revoke microphone access and continue using typed questions
• Delete their account

If you need help with a privacy-related request, contact us at privacy@fringe.club.

9. Children's Privacy

The Services are not intended for children under 13, and Fringe does not knowingly permit consumer-facing use of the Services by children under 13.

If we learn that we have collected personal information from a child under 13 in a manner inconsistent with applicable law, we will take appropriate steps to delete or otherwise address that information.

If you believe a child under 13 has provided personal information through the Services, please contact us at privacy@fringe.club.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect information.

Examples in the current Services include:

• HTTPS/TLS for client-server communications
• Credential and token protections
• Device-side secure storage for certain local credentials

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date and may provide additional notice where appropriate.

12. Contact Us